Shipping Policy
Shipping Policy
Welcome to Be Customized by Nicole! We strive to provide you with the best shopping experience possible, and that includes a transparent and efficient shipping process. Below is everything you need to know about our shipping policies.
Shipping Rates
- Domestic Shipping: Standard shipping rates apply
Processing Time
- Order Processing: Orders are typically processed within 5-10 business days. During peak seasons or promotional periods, processing may take slightly longer.
- Order Fulfillment: Once processed, your order will be shipped. You will receive a confirmation email with tracking information once your order is on its way.
Shipping Methods
We offer the following shipping methods:
- Standard Shipping: 5-8 business days
Please note that shipping times are estimates and can be affected by factors such as weather conditions, carrier delays, and holidays.
Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order's progress through the carrier's website.
Shipping Restrictions
- P.O. Boxes: We do not ship to P.O. Boxes. Please provide a physical address for delivery.
- Restricted Areas: Due to carrier restrictions, we are unable to ship to certain remote or restricted areas. If this affects your order, we will contact you to arrange an alternative solution.
- Shipping is within the continental 48 states in the USA only.
Delivery Issues
If you experience any issues with your delivery, such as a lost or damaged package, please contact our customer service team at BecustomizedbyNicole@hotmail.com within 2 calendar days of receiving your order. We will work with you to resolve the issue as quickly as possible. Photos of the damaged item(s) must be supplied in your initial email.
Return Shipping
If you need to return an item, please refer to our Return Policy page for detailed instructions on how to return your product and any associated return shipping costs.
Contact Us
If you have any questions about our shipping policy or need further assistance, feel free to reach out to us at BecustomizedbyNicole@hotmail.com. We are here to help!
Thank you for shopping with Be Customized by Nicole. We appreciate your business and look forward to serving you!